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Greeter (First Impression) – Full-Time Position

Merriman’s Kapalua is hiring Greeters to be the First Impression for our guests.
Located oceanfront in Kapalua, Maui, we are a fast-paced restaurant committed to delivering the highest standards of food, beverage, and service while creating the best guest experience possible. 

As a Greeter (First Impression), you are responsible for welcoming guests upon arrival, setting the tone for their dining experience, and supporting restaurant operations through clear communication and hospitality-focused service.

What You’ll Do

  • Provide exceptional guest service upon arrival and over the phone 

  • Greet each guest professionally and warmly

  • Estimate wait times for scheduled and unscheduled reservations

  • Answer the telephone promptly and professionally

  • Handle general guest concerns and refer issues to the manager on duty

  • Assist restaurant operations by confirming reservations, sharing menu and promotion details, calling shuttles or taxis, and providing directions 

What We’re Looking For

  • Ability to work in a fast-paced, dynamic environment 

  • Willingness to work evenings, weekends, and holidays as needed

  • Strong multitasking and decision-making skills

  • Professional communication and interpersonal skills

  • Computer knowledge including POS systems and data entry

  • Reliable attendance and punctuality

  • Previous restaurant or hospitality experience preferred

Pay and Benefits

  • Base pay: $18–$25 per hour + tips (typically $28–$35 per hour with tips)

  • Typical annual earnings: $50,000–$65,000

  • Medical, dental, vision, short-term and long-term disability, and life insurance available

  • 401(k) eligibility after 1 year

  • PTO accrual: up to 40 hours during years 1 and 2, 80 hours after year 3, and 120 hours after year 4

  • 50% employee discount (valid at other Merriman’s restaurants)

  • Daily family meal

Education Benefits

  • Educational wine classes

  • Programs for sommelier testing (test costs covered by Merriman’s)

  • Farm tours

Employment Type: Full time
Compensation: $25.00–$35.00 per hour (with tips)

To begin the application process, click Apply.


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